ocean marketing (also spelled "ocean marketting")
You treat your customers like dirt, and then when one finally explodes, the whole internet laughs at you while you burn down your business.
A customer was ignored for an hour. He walked out and posted a picture of the empty store with the caption 'I’m not coming back.'
A girl was yelled at for just wanting to buy one item. She posted a selfie with a sign that said 'I hate this place.'
A man got kicked out of the store for asking where the restrooms were. He posted a video of the fight and now everyone hates you.